Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Prime Video channel not available for Europe/Belgium users

On Roku Premiere, the Prime Video channel not available for Europe/Belgium users. While I can watch Prime Video using my PS4, I've bought Roku to use it as media device together with other subscriptions.

On Roku site, I can see the channel as long as I don't logon. When I log on with my BE Roku account, the 'Add channel' button is disabled.

For two other streaming services, Netflix & AppleTV+, all is working.

- Netflix, no remarks. Works better than on Chromecast.

- AppleTV+ sometimes a little lag/short interruption. I watch in 1080p resolution.  (I'm reading that reverting to 720p would improve performance... but that can't be the goal/solution).

On my PS4, there's another subscription not working. My goal is to get all working 3/3 on Roku.

Please advise

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