Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
AK1047
Level 7

Premium Channels Latest Episodes Not Updating

Jump to solution

Why aren't the latest episodes of programming on the premium channels being updated on Sunday? These include Showtime, Epic, Stars, etc.  Other outlets already have the episodes posted.

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Premium Channels Latest Episodes Not Updating

Jump to solution

@AK1047

Thanks for the inquiry.

For more information about a channel's content and functionality, you'll want to contact the channel's support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Premium Channels Latest Episodes Not Updating

Jump to solution

@AK1047

Thanks for the inquiry.

For more information about a channel's content and functionality, you'll want to contact the channel's support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
AK1047
Level 7

Re: Premium Channels Latest Episodes Not Updating

Jump to solution

This worked instead:


This might occur if there is an issue with the channel interface. Here are a few steps which would help you to fix the issue:

  • System update: Settings >> System >> System update
  • System restart: If Roku TV (Settings >> System >> Power >> System restart), If Roku device (Settings >> System >> System restart)
0 Kudos