Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Premium Channel Question

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We would like to purchase the Fubo channel and add NFL Redzone but have a few days left on our trial period. Do I need to cancel and then purchase?

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Roku Employee
Roku Employee

Re: Premium Channel Question

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@mburns 

Thanks for the inquiry.

We highly recommend reviewing the terms for any trial, prior to signing up. It's possible that you will be charged automatically for the channel subscription once your trial subscription ends.

For more information about those channel subscriptions, we would recommend reaching out to those channel providers directly.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Premium Channel Question

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@mburns 

Thanks for the inquiry.

We highly recommend reviewing the terms for any trial, prior to signing up. It's possible that you will be charged automatically for the channel subscription once your trial subscription ends.

For more information about those channel subscriptions, we would recommend reaching out to those channel providers directly.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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