Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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scorpion2018
Level 7

Pornhub no longer working?

I haven't been able to access Pornhub on any of my Roku devices since last night (Nov 15th). Is the Pornhub app no longer supported by Roku?
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6 Replies
Mazz
Level 10

Re: Pornhub no longer working?

Seems to kick back to home-screen, maybe it had an update that was not properly done.
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ph_support
Level 7

Re: Pornhub no longer working?

Hi , we just fixed the issue . We believe Roku Change something in firmware . Please make sure you run the last update in your roku device ( Settings / System Update ) 


Thank you ! 
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scorpion2018
Level 7

Re: Pornhub no longer working?

Did the update. Working fine now. Thanks!
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johfro
Level 7

Re: Pornhub no longer working?

I'm having the same issue with pornhub it comes on for a bit then kicks back to home screen. All updates are current. Now what? I've also deleted pornhub and reinstalled still the same thing. Did a factory reset also.
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Re: Pornhub no longer working?

So I am having the same issue as everyone else and it's been going on for a month. Took over a week alone to get approved here to post. Have done all updated, reinstalled and still the same issues on my roku tv. I get an error message saying pornhub is currently not responding to close and reopen or it just closes straight to my home screen. Thanks ahead of time!
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Community Manager
Community Manager

Re: Pornhub no longer working?

Channels such as this are non-certified, private channels and are not supported by Roku as they do not go through the channel certification process, and do not appear in our channel store.  

If you need assistance with a private channel, you'll need to reach out to the channel publisher directly for more information and assistance. 

Thanks,
Tanner
Tanner D.
Roku Community Manager
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