Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 17

Re: PornHub Reverts To Roku Home Screen

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@eagelb wrote:

Your solution worked for me without restarting. I just deleted the app and then added it back in. 


Just depends on which part of the app is screwed up.  Restarting before reinstalling assures there is nothing left in memory so it ALL gets reloaded from scratch.  It may not be necessary, in all cases, but is good practice.

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Level 7

Re: PornHub Reverts To Roku Home Screen

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How do you reinstall it. Now I can't find it.

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Level 8

Re: PornHub Reverts To Roku Home Screen

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[post edited]

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Level 8

Re: PornHub Reverts To Roku Home Screen

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New problem so I sent this to Pornhub support... 

"Using Roku. 1st problem was every click would kick me out to Roku home page. So I uninstalled app and reinstall. Played 1 video and it worked. Next video had an ad except the ad would not play. It would be a black screen and it would stay like that forever. I back out and go to another video. Same thing. Gone to 4 other videos. All the same black screen ad."

[post edited]

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Level 7

Re: PornHub Reverts To Roku Home Screen

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OMG SAME **bleep**IN PROBLEM HERE. Lol me and my boyfriend have been trying to figure this **bleep** out for days now. I just figure  they do it purposely to make us subscribe to premium and then maybe it will work. Idk. I’ll be checking back to see if you found a solution tho 

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Level 8

Re: PornHub Reverts To Roku Home Screen

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(comment) Still no reply from Pornhub. What a bunch of hypocrites giving free premium because they wanted to save the world from Corona. What's worse is their premium wasn't even that good and I only used it twice. 

Then there's Roku, which makes their programming app so impossible that only a rocket scientist can understand. There use to be an app by Nowhere Man for xhamster but Roku took it down. I have no faith in Roku. I'm going to make it my special mission to try out Amazon and Google for free. 

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Level 7

Re: PornHub Reverts To Roku Home Screen

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I HAVE THE SAME PROBLEM MY OLDER ULTRA FINE MY NEW ULTRA DID NOT GIVE ME VIDEO SO I DELETED THE NEW ONE AND NOW I HAVE NONE BECAUSE THEY WHERE LINKED HOW DO I GET IS BACK. [personal information removed] thanks I WAS USING THE FREE ONE...

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Re: PornHub Reverts To Roku Home Screen

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I can't delete the app.  It stays on my Roku menu even though I'm not subscribed.

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Roku Employee
Roku Employee

Re: PornHub Reverts To Roku Home Screen

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Hi,

For more information about that channel's features and functionality, you'll want to contact the channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: PornHub Reverts To Roku Home Screen

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Thanks,.. that worked for me! 

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