Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Popcornflix (temporarily unavailable)

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Hi Danny…we're having trouble accessing Popcornflix in the past 2 weeks or so. We get message -

ERROR

Service is temporarily unavailable. Please try again later. Tried uninstalling, restarting Roku and then re-installing…didn't work. Saw your advice to contact "Sling" but that's only available in USA…we're in Canada. Any other suggestion?

Thanks - Sue

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Roku Employee
Roku Employee

Re: Popcornflix (temporarily unavailable)

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@smaeh @LorriD @Gerrha 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Popcornflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Popcornflix (temporarily unavailable)

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Having the exact same problem here in Texas. It simply will not work.

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Level 7

Re: Popcornflix (temporarily unavailable)

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Happening in California as well. 


@smaeh wrote:

Hi Danny…we're having trouble accessing Popcornflix in the past 2 weeks or so. We get message -

ERROR

Service is temporarily unavailable. Please try again later. Tried uninstalling, restarting Roku and then re-installing…didn't work. Saw your advice to contact "Sling" but that's only available in USA…we're in Canada. Any other suggestion?

Thanks - Sue


 

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Highlighted
Roku Employee
Roku Employee

Re: Popcornflix (temporarily unavailable)

Jump to solution

@smaeh @LorriD @Gerrha 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Popcornflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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