Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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smaeh
Level 7

Popcornflix (temporarily unavailable)

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Hi Danny…we're having trouble accessing Popcornflix in the past 2 weeks or so. We get message -

ERROR

Service is temporarily unavailable. Please try again later. Tried uninstalling, restarting Roku and then re-installing…didn't work. Saw your advice to contact "Sling" but that's only available in USA…we're in Canada. Any other suggestion?

Thanks - Sue

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RokuDanny-R
Roku Employee
Roku Employee

Re: Popcornflix (temporarily unavailable)

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@smaeh @LorriD @Gerrha 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Popcornflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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5 REPLIES 5\
Gerrha
Level 7

Re: Popcornflix (temporarily unavailable)

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Having the exact same problem here in Texas. It simply will not work.

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LorriD
Level 7

Re: Popcornflix (temporarily unavailable)

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Happening in California as well. 


@smaeh wrote:

Hi Danny…we're having trouble accessing Popcornflix in the past 2 weeks or so. We get message -

ERROR

Service is temporarily unavailable. Please try again later. Tried uninstalling, restarting Roku and then re-installing…didn't work. Saw your advice to contact "Sling" but that's only available in USA…we're in Canada. Any other suggestion?

Thanks - Sue


 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Popcornflix (temporarily unavailable)

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@smaeh @LorriD @Gerrha 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Popcornflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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joesfred3
Level 7

Re: Popcornflix (temporarily unavailable)

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I HAVE THE ROKU TV TCL AND AM HAVING THE SAME TROUBLE TOO,LATER THE UPDATE .LIVE IN PUERTO RICO.

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RokuKariza-D
Roku Employee
Roku Employee

Re: Popcornflix (temporarily unavailable)

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Hey @joesfred3

Thanks for reaching out.

Please see @RokuDanny-R's suggestion above. Since channels on Roku are developed and maintained by the channel provider themselves, they are the best ones to assist you with this matter.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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