Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have had Roku for years with no issues. As of yesterday, all apps have this annoying pop up banner that appears every 2 minutes and lasts for 15-20 seconds. It says LED - MCI - Dolby - LTriple XD along with other titles. It is annoying and interferes when I want to use captioning. How can I get rid of it? I have googled with no success. I am having issues with xfinity streaming but this banner pops up with all apps.
Thank you for responding but I can't get to " Settings/General/Home Mode (at the very bottom of the menu)". I don't have those options in Roku or Xfinity app and it is not for lack of trying! No "General" under Settings! Should I be looking elsewhere?
I am thinking of doing "System restart" but I don't want to get into deeper problems than I have now.
OK, only with your help I got it back to normal! I would never have thought to use the LG remote! Had to hunt for it since I never had to use it! I fiddled with settings and removed "demo" mode to standard and pop ups are gone! I would never have been able to do this on my own. Thank you so much for sticking with me! Have a blessed day!