Channel Issues & Questions

[Feely]

I down loaded HBO Max.  I get a great picture, but very static and noisy sound.  I uninstalled it and reloaded and got the same problem.

[RokuDanny-R]

@Feely 

Thanks for the post.

When removing a channel, please make sure to restart your device before adding the channel back again.

Are you experiencing this issue with other channels when you streaming content as well?

Please keep us posted.

Thanks,
Danny

[jloz92504]

I’m having a similar issue - picture is fine but sound is all static. Removed app, restarted and reloaded app and still the same issue. I am using a Roku 2 running software version 9.4.

[ErinA]

I am having the same issue with HBOMax on both of my Roku TCL tvs. It is limited to this app, and restart usually works, but then it happens again. 

[Crunch1]

Same problem here.  Just HBO App and fast forwarding a couple of times clears it but it's really annoying.

I have no problems with the built in Android HBO App just ROKU.

[Adam-Chantel]

Only with this app and only with 1 movie so far for me: Godzilla vs Kong... really annoying