Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Pjt113
Level 7

Pluto Menu Not Available, Stuck on 1 channel

I am having big problems with Pluto. I don't get a menu and can't change channels. My remote works fine on all other channels. I uninstall and reinstall Pluto and it works correctly for a short time, then back to no menu and stuck on one channel. I am hearing that Pluto says it's a Roku issue. Help!

11 Replies
bakin7005
Level 7

Re: Pluto Menu Not Available, Stuck on 1 channel

Same here. Have to Uninstall then reinstall every time i leave it. 

Kentstater
Level 7

Re: Pluto Menu Not Available, Stuck on 1 channel

Same thing here, restarted, rebooted both Roku and Pluto.

 

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skrewedup123
Level 8

Re: Pluto Menu Not Available, Stuck on 1 channel

having same issue here! (thought it was JUST me!)

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Benjamin78
Level 9

Re: Pluto Menu Not Available, Stuck on 1 channel

Glad I'm not alone as well. Someone please report it and we'll wait...

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Benjamin78
Level 9

Re: Pluto Menu Not Available, Stuck on 1 channel

Just did an update of the Roku system and it works now!

skrewedup123
Level 8

Re: Pluto Menu Not Available, Stuck on 1 channel

i also did the same earlier, only to have it "freeze" again for seemingly no reason. It seems a random problem, as now it has come back to life after I didnt do anything!

I am curious to know where the responsibility lies? Pluto or Roku?

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renojim
Level 21

Re: Pluto Menu Not Available, Stuck on 1 channel

If there's a single channel/app that doesn't work then it's always the responsibility of the channel/app's developer.

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GRM
Level 7

Re: Pluto Menu Not Available, Stuck on 1 channel

Same problem for me also.

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MoviesProbably
Level 10

Re: Pluto Menu Not Available, Stuck on 1 channel

Same problem here. Happens on all four of my Roku models. I'm positive it's them though since I've been having problems with the Pluto apps on my tablet and phone too. 

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