Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Pluto Favorites on Roku Messed Up.

Each and every day, Pluto Channel on Roku rearranges my Favorites so that the channels are never in the same order. Very very annoying and inconvenient.

If I leave Pluto watching a channel saved in Favorites, it will not open in Favorites when I come back to Pluto channel. It will open the channel in its category. Very annoying and inconvenient as I then have to scroll through all the categories to return to Favorites.

These all started happening since the last update. Badly conceived “update”.


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Level 19

Re: Pluto Favorites on Roku Messed Up.

Roku just provides the platform on which the channel apps run.  The channel apps are provided and maintained by the channels themselves.  If this is a change in behavior, you should be talking to Pluto. Roku is just a conduit for Pluto, just as your TV is.

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