Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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old
Level 8

Plex ad skipping not working

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PLEX ad skipping no longer functioning correctly. If I attempt to skip an ad when playing back recorded video, the video restarts from the beginning of the video instead of moving to the next segment of the program after the ad. This feature still operates correctly if viewed on a PC using the PLEX software.

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makaiguy
Level 20

Re: Plex ad skipping not working

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The channel owners create their own Roku channel apps, provide them to Roku, and maintain them. The only channels controlled by Roku are their own Roku Channel and Roku Media Player. For other channels, Roku just provides the platform on which they run.

Problems in how a particular channel operates should be directed to that channel, in this case to Plex.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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2 Replies
makaiguy
Level 20

Re: Plex ad skipping not working

Jump to solution

The channel owners create their own Roku channel apps, provide them to Roku, and maintain them. The only channels controlled by Roku are their own Roku Channel and Roku Media Player. For other channels, Roku just provides the platform on which they run.

Problems in how a particular channel operates should be directed to that channel, in this case to Plex.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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HisSvt2
Level 10

Re: Plex ad skipping not working

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That is a Plex server issue you need to post in Plex support forums as recorded tv ad skip is a function of Plex media server not the Plex app.

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