Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Pin number

I'm having a problem with my Roku pin number I want to change the pin number from the site that it gave me and then I came back to put in my PIN number and it's still giving me invalid pin number. Please help! if somebody knows how to do this or access this so that I can watch my show I would like to do so

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Level 15

Re: Pin number

I'm not sure if I totally understand the question, but I would start by going to settings->system->about and making sure that the email address listed there matches your roku account. 

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Community Streaming Expert

Re: Pin number

Please tell us you didn't pay someone to activate your Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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