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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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maddymappo
Level 7
‎11-24-2020 07:50 PM

Philo installed itself and I cannot Remove it.

The Philo channel auto installed.  I have tried to remove it by going to options and request it be removed. It doesn't work, it stays installed.  I went to streaming channels and opened Philo.  I chose "Remove Channel" from the menu but it does not remove.  I find this very annoying because I don't like a clutter of channels on my Home page that I don't use.

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renojim
Level 21
‎11-24-2020 08:16 PM

Re: Philo installed itself and I cannot Remove it.

Try restarting your Roku after you remove it.  Also, check your subscriptions at https://my.roku.com/account/subscriptions to make sure you didn't somehow accidentally subscribe to it.

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