Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Peacock subscription

My peacock subscription is registered as “Premium” on my mobile device, but says free on my Roku Express. Any ideas?

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Level 8

Re: Peacock subscription

Check your credit card statement.  better yet, contact peacock and ask.  As you know, any paid subscription for streaming "traditionally" is not refunded pro rata, but ends only at time of renewal.

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