Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KevinInSA
Level 7

Peacock missing on Roku Stick, but shows up on Roku TV

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The Peacock channel shows up on my web account and on my Roku TV.  But I also have a Roku stick on another TV and it's not available to add.  Any suggestions?

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2 Solutions

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makaiguy
Community Streaming Expert

Re: Peacock missing on Roku Stick, but shows up on Roku TV

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What is your Roku Stick's model number?

NBC says its NBC Peacock app for Roku was written by NBC to be compatible with the following Roku models (Check your model number via Settings > System > About):
(Current as of September 23, 2021. Check the source listed below for updates.)

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

From <https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock>

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

View solution in original post

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KevinInSA
Level 7

Re: Peacock missing on Roku Stick, but shows up on Roku TV

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Thank you so much!  I never thought of that as an issue, but that's it. I appreciate your time!

View solution in original post

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2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: Peacock missing on Roku Stick, but shows up on Roku TV

Jump to solution

What is your Roku Stick's model number?

NBC says its NBC Peacock app for Roku was written by NBC to be compatible with the following Roku models (Check your model number via Settings > System > About):
(Current as of September 23, 2021. Check the source listed below for updates.)

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

From <https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock>

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

View solution in original post

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KevinInSA
Level 7

Re: Peacock missing on Roku Stick, but shows up on Roku TV

Jump to solution

Thank you so much!  I never thought of that as an issue, but that's it. I appreciate your time!

View solution in original post

0 Kudos