Channel Issues & Questions

[owa65]

Hi, this is my first post since I just started using Roku products a few months ago.  Recently, I've been watching the Patriots' Soapbox channel and it had been working fine.  I installed it on my mom's Roku TV on Thanksgiving so she could check it out but when clicking the "live" feed, it wouldn't start.   Tried several times yesterday without any luck.  This morning (Friday) though, it was working fine but once I got home (a 2.5 hour drive), it is now no longer working.  Any ideas? 

Edit: It is not working on mine now that is.  Not sure about hers since I haven't called to check.

[xx3ashleynicole]

Hasn't worked for me at all in 4 weeks. Talked to Radix and he said on some it works others not. So what's the deal Roku? I'm kinda starting to feel like they're also censoring as it's not working with my brand-new box or my TCL Roku TV. 

[RokuDanny-R · Accepted solution]

@xx3ashleynicole @owa65 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny