Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jchissom8675309
Level 7

Paramount+ wont load channel. Black screen and swirl

I have done this system update, system restart even checked for updates on my paramount changhel. I have unplugged my roku as well. Still wont load channel. Black screen and swirl. 

2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Paramount+ wont load channel. Black screen and swirl

@jchissom8675309 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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JessR
Level 7

Re: Paramount+ wont load channel. Black screen and swirl

Same thing here!

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