Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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VanessaByrum
Level 7

Paramount will not connect.

Help! Paramount will not connect. Tried all troubleshooting ideas. I did notice the Paramount plus will only update to the 3.3 version and not the most up to date version. Could this be a problem? If so, then would it be the Roku is not allowing updates?

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renojim
Community Streaming Expert

Re: Paramount will not connect.

What's the Model shown under Settings->System->About?

While you're there, what's the Software version?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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