Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Paramount plus not letting me log in

I accidentally paid for the year of paramount plus, I tried to cancel but it wouldn't let me.  I figured oh well.  But now it won't let me login to Paramount plus, says I already have an account on this Roku device. I tried logging out and then back in but it won't let me do anything. 

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1 REPLY 1\
Community Streaming Expert

Re: Paramount plus not letting me log in


Did you subscribe directly to Paramount? Or did you use Roku Pay to subscribe?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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