Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Nbelt
Level 7

Paramount plus not letting me log in

I accidentally paid for the year of paramount plus, I tried to cancel but it wouldn't let me.  I figured oh well.  But now it won't let me login to Paramount plus, says I already have an account on this Roku device. I tried logging out and then back in but it won't let me do anything. 

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2 REPLIES 2\
DBDukes
Community Streaming Expert

Re: Paramount plus not letting me log in

@Nbelt 

Did you subscribe directly to Paramount? Or did you use Roku Pay to subscribe?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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RCF
Level 8

Re: Paramount plus not letting me log in

Paramount plus had the WORST TECH SUPPORT I have ever encountered--I wish Roku would work with them to fix whatever the issues are--I can get the channels, but mine doesn't show which shows I have already watched--

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