To rule out anything on your end, try a few things. We'll start with the simple, then the complicated, then the really hard.SimpleFirst, start by removing the app, rebooting the Roku, and reinstalling the app. Then, re-authenticate and see if the issue is resolved.ComplicatedIf that doesn't resolve it, repeat the remove/reboot/reinstall process, but don't re-authenticate just yet. From your Web browser, remove all cookies related to your provider. With Spectrum, that's probably spectrum.com/net/etc, charter.com/net/etc, timewarnercable.com/net/etc
Ensure you have no hidden browser sessions running in the background. Safest way is to restart your computer.Then, log on to your computer, log in to your provider's Website, then on the Roku, launch the Paramount app and follow the authentication process.
Really HardIf that doesn't resolve it, then it's very likely it's on the Charter/Spectrum end of things. Contact them.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo
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Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)