Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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andyross
Level 15

Paramount + audio is now fully broken

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With CBS All Access, the audio would always default to "English" 2.0 stereo. You could hit the asterisk key and change it to DD or DD+ for 5.1 audio.

Sadly, this appears to be broken with Paramount +. It shows the DD and DD+ options, but doesn't actually change the audio!!! It's stuck at PCM 2.0 according to my receiver!!! Other channels work fine with DD+ 5.1, so it's not my setup.

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StreamerUser
Level 16

Re: Paramount + audio is now fully broken

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I tested this on several different model Rokus connected to several different TVs/AVRs, and they each correctly displayed the relevant track(s) (DD+ and/or DD) and switched to them and played the corresponding codec.

You may want to restart your Roku/TV/AVR, and/or reinstall the app.

 

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StreamerUser
Level 16

Re: Paramount + audio is now fully broken

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I tested this on several different model Rokus connected to several different TVs/AVRs, and they each correctly displayed the relevant track(s) (DD+ and/or DD) and switched to them and played the corresponding codec.

You may want to restart your Roku/TV/AVR, and/or reinstall the app.

 

View solution in original post

andyross
Level 15

Re: Paramount + audio is now fully broken

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It was on a Roku 4. A system restart fixed it.

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blue442
Level 7

Re: Paramount + audio is now fully broken

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