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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Msquoyah
Level 7
‎06-27-2020 01:15 PM

Paid for WWE through my Roku account, but it keeps asking me to subscribe. What do I need to do

 
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RokuDanny-R
Roku Employee
Roku Employee
‎07-01-2020 02:36 PM

Re: Paid for WWE through my Roku account, but it keeps asking me to subscribe. What do I need to do

@Msquoyah 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more and sign into the channel with your account credentials.

Does this resolve the issue you are seeing? Please keep us posted.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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birdiehaynes
Level 7
‎07-19-2020 06:24 PM

Re: Paid for WWE through my Roku account, but it keeps asking me to subscribe. What do I need to do

Exact issue and nothing works. Reinstalled channel, restarted ROKU, called WWE (No help whatsoever) Emailed ROKU... No help either. Canceled, then kept subscription. Nothing works. If I push subscribe, I imagine I will be double charged. I giess that is the end of WWE for us. 

 

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