Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JD557
Level 7

Packers Channel Broken, Does Not Update, Shows Don't Play

Packers Channel appears to be broken.  None of the shows have been updated since 9/14.  None of the shows will play either.  When selected, it blacks out for a moment, then returns to the selection screen.  Tried removing and reinstalling the channel in the hopes that might create a reset, and get it working again, but that didn't happen.  I have two Roku devices, and it is the same on both of them.  They are less than a year old.

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2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: Packers Channel Broken, Does Not Update, Shows Don't Play

After removing a channel, best practice is to clear the Roku's memory by restarting it before reinstalling the channel. Did you do this? Without the restart you may not get a clean reinstall.

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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din
Level 7

Re: Packers Channel Broken, Does Not Update, Shows Don't Play

Same Here.  When you pick any video, it starts to load for maybe 1-2 seconds then goes back to the menu. 
I wonder who to contact at packers to report this problem?  Miss watching the press conferences on my big screen tv. 

 

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