Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Epernon
Level 7

PS Vue Rerouting to Home Screen

In the middle of watching a show, PSVue will stop and the Roku home screen loads. I’ve checked for updates and they are current. What causes this and how do I correct it?
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2 Replies
jstevens429
Level 7

Re: PS Vue Rerouting to Home Screen

Having same issue when browsing PS Vue Home down to DVR.  Tried restarting Roku and uninstalling and reinstalling PS Vue app.  Same issue.  

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Roku Employee
Roku Employee

Re: PS Vue Rerouting to Home Screen

Hi,

Thanks for letting us know about the issue that you are experiencing.

After removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Please make sure you restart your device from Settings>System>System restart. Once your player starts up again, then add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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