Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.

I recently purchase the Roku Ultra. My Powerdvd worked fine with my older Roku, but for some reason with the Roku Ultra the Powerdvd app won't open. I've removed the app and reinstalled it still won't open. I am still able to cast to my older Roku box.

3 Replies

Could be your Rokus are running different software versions. You can check this on each of them via Settings > System > About.

Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

I am having the same issue and I have RokuTV 8517X how do I get this fixed?

I am having an issue with Power DVD 19 casting to my roku. It worked before but has stopped. When I attempt to cast it connects then stops and returns to home screen. Does anyone have a solution to this issue. Please post if so.