Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Check your Roku via Roku menu path Settings > System > About. The email address shown is associated with the Roku account to which your Roku device is linked. Is it the same email address as you are using to log into your Roku account? If not you're changing the PIN in a different account than the one your Roku is using.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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