Assuming this is a PIN for Roku and not something required by Showtime ...
Your Roku PIN is entered or updated on your Roku account at https://my.roku.com. You can also set when the PIN will be required.
Be sure you are logging into the Roku account indicated by the email address shown via Roku menu path Settings > System > About.
Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
Roku Community Streaming Expert
I am not a Roku employee, just a user like you.
If this post solves your problem please help others find this answer by clicking "Accept as Solution."
