Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Philomorph
Level 9

PBS channel broken since recent update - "My List" no longer works

Since the recent update of the PBS channel, which is very nice overall, the "My List" function in the left-screen menu simply exits the app! 

And since the PBS app doesn't have any other way to track what episode you're on of a particular show, it's a real hassle!

We have 4 Rokus (3 different models) and they all do it now.

We've rebooted, updated, and also tried uninstalling/reinstalling the channel and it doesn't help.

Is anyone else seeing this?

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2 REPLIES 2\
RokuMary-F
Roku Employee
Roku Employee

Re: PBS channel broken since recent update - "My List" no longer works

Hi @31311075,

Thanks for reaching out to the Roku community!

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach PBS support here: https://help.pbs.org/support/home

Let me know if you have any other questions or concerns, and have a good day!

Kind regards,
Mary

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Philomorph
Level 9

Re: PBS channel broken since recent update - "My List" no longer works

Thanks that's what I figured - but I wanted to see if anyone else is seeing this.

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