Channels & viewing

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joanro
Newbie

PBS Masterpiece on Roku.................

I just purchased PBS Masterpiece through Amazon Prime.  How can I get the channel to show up on my Roku so that I can see all of its offerings?  Right now, it is not listed on Roku's channel store.

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5 REPLIES 5
makaiguy
Community Streaming Expert

Re: PBS Masterpiece on Roku.................

You subscribed through Amazon Prime.  I suspect you'll find it within Prime Video.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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bwc591
Newbie

Re: PBS Masterpiece on Roku.................

what does this post mean? How does it help with missing Prime and Netflix?

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DBDukes
Community Streaming Expert

Re: PBS Masterpiece on Roku.................

@bwc591 

You may have responded to the wrong thread. This thread has nothing to do with Netflix. It's about using PBS Masterpiece on Roku (the title) and the user has subscribed through Amazon.

You may want to find the original post you were trying to find information about and post there.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

Shpongle
Channel Surfer

Re: PBS Masterpiece on Roku.................

I too subscribed to PBS through Prime. I can see PBS offerings on the Prime channel, mixed into other prime offerings. I would like to browse just PBS on the roku PBS channel. On my TV, I  added the PBS channel from the roku home page however the PBS channel askes me to subscribe to see more than first episodes of most offerings. My question is: Is there a proceedure / steps to get the ROKU/PBS channel to recongnize that  I have a Prime PBS account?  There seems to be steps for the "device to activate" channels  with a code, but They don't seem to work in this instance. 

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renojim
Community Streaming Expert

Re: PBS Masterpiece on Roku.................

@Shpongle, sorry, but unless PBS has some way to allow you to use a Prime subscription on the PBS channel/app it's not possible.  In general, when you subscribe to something through some third party there are some significant limitations attached.  It's always better, when possible, to subscribe directly with the provider.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.