Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MonikaT
Level 7

Order in process meaning.I am trying to start a free trial on paramount plus and on bet but after I

I am trying to start a free trial on paramount plus and on bet but after I put in payment info it says ORDER IN PROCESS. HELP ANYONE?

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RokuKariza-D
Roku Employee
Roku Employee

Re: Order in process meaning.I am trying to start a free trial on paramount plus and on bet but a...

Hi @MonikaT

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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