Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Employee
Roku Employee

Re: Opening PBS Kids channel causes Roku Express to crash


Thanks for the note.

For more information about that channel's functionality, you'll want to contact PBS Kids support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach PBS Kids support here:


Danny R.
Roku Forum Moderator
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Level 7

Re: Opening PBS Kids channel causes Roku Express to crash

I too am having this issue now.  PBS kid’s isn’t working anymore on my Roku and I’ve updated repeatedly etc.  Maybe Roku could form a partnership with PBS kids to fix the issue Together since this is the only free well known premier kids channel out there which is a non-profit.  Sadly the Apple TV I have downstairs is starting to be a better fit for my family vs my Roku.

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