Has a fix been identified? Same issue here where PBS kids loads but then crashes and goes to Roku home screen. Already done the update and factory reset, none of which fixed the issue. This came on all of sudden as the app literally worked for years on my Roku and then it didn't.
Same problem here on both Roku Express and Roku Streaming Stick. Four different devices in total.
Been broken a month or more and really frustrating.
I am having the same problem. So frustrating.
I've been having the same problem continuously since August with a different model:
Model: 2710X - Roku 1
Firmware: 9.2.0 build 4804-06
Connection: Wifi/ Dynamic IP
Output: RCA
Application: PBS KIDS Version 3.0 build 5
On the upside, I found out yesterday while looking into this problem that the Crunchyroll application, which I gave up on six months after it was broken by an update in 2015 was fixed in 2017. I'll definitely be checking in on this one every couple of years.
We're having the same problem with a Roku Express+. We first saw the problem when we set it up back in January. A factory reset appeared to fix it, and it worked fine until two days ago. Now, even after multiple factory resets, still not working. Both the PBS Kids app and Roku are up to date on software. If we select the PBS Kids app, we see the pink logo screen with our local public TV station (WUFT), then it goes to the next screen with the PBS shows for two seconds before kicking us back to the main Roku screen. We were originally using composite cables. I tried switching to HDMI, but the problem persists. PBS Kids is the only thing we use the Roku for, so this is a major problem.