Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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TBird-1
Level 7

Onn/Roku TV not working on Youtube channel even though Icon is on screen won't open

We know about the contact dispute with YouTube but having a Onn/Roku TV for over 1 year we thought we had read we would continue to receive the Youtube channel. If this is the case how can this be corrected? We still have the YouTube icon on our Roku TV but will not open.

Outside of that is there a work around for our Roku TV to receive YouTube channel for our TV's

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AvsGunnar
Community Streaming Expert

Re: Onn/Roku TV not working on Youtube channel even though Icon is on screen won't open

@TBird-1 

The standard Youtube Channel is still available and working on Roku devices/RokuTV.  Try doing a manual system update. (Settings..System..System Update [Check Now] press OK).  This will update both system and any installed channels.

Otherwise, try Removing Youtube, then System Restart (restart RokuTV), then Reinstall Youtube.

Finally, try restarting both your router and your RokuTV.

Sometimes, a Channel just is experiencing issues and will fail to launch on a particular device.  Normally just have to wait for it to be fixed by the Channel developer. (in this case, Youtube), and try again later.

In the alternative, you can always launch Youtube on a mobile device/tablet and cast it your RokuTV, or open Youtube in a web browser on a laptop and connect a HDMI cable to your TV.

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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ginastar
Level 7

Re: Onn/Roku TV not working on Youtube channel even though Icon is on screen won't open

I believe OP was eluding to there isnt a YOUTUBE TV app/channel. 

You can add Youtube.

When searching for youtube tv, it doesnt exist on Roku channels/streaming. 

I figured out I can download & access the regular youtube app/channel. Once I go into it, there is an option at the bottom to go to YOUTUBE TV. 

otherwise you just gotta cast/airplay it. 

I swear there used to be 2 separate apps for youtube and yt tv.

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AvsGunnar
Community Streaming Expert

Re: Onn/Roku TV not working on Youtube channel even though Icon is on screen won't open

@ginastar 

There used to exist two seperate Channels/apps.  Youtube and then Youtube TV.  Due to a contract dispute, Youtube TV is no longer available in the Channel Store.  You have to access Youtube TV through Youtube as you indicated. (lower left corner).

https://support.google.com/youtubetv/answer/7129767?hl=en&co=GENIE.Platform%3DAndroid&oco=1#zippy=%2...

(Refer to the section labeled "Notes for members using a Roku".)

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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