Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Tvtina
Level 7

Only some movies will play

The roku channel only partially works, some movies play and some do not. I went through the process if factory resetting my tv because I read somewhere here that it would fix it but it has not. I don't know what else to do thanks

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2 Replies
DBDukes
Level 16

Re: Only some movies will play

A few bits of information that might help.

You say you have a Roku TV. What is the manufacturer?

Also, go to Settings > System > About

Let us know the Model number and the OS version.

And, what movies specifically only play briefly? And for how long?

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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renojim
Level 21

Re: Only some movies will play

And one last question, where are you located?

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