Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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DimlyLit
Level 7

One Roku device has Olympics link, the other does not.

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I have two TVs each with their own Roku Ultra. The Roku in my Living Room now has a "2020 Tokyo Olympics" menu selection right under "Home" (great!) My other Roku device in my den does not. I just made it do an update and it still doesn't have the Olympics option. Why? How do I add it?

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StreamerUser
Community Streaming Expert

Re: One Roku device has Olympics link, the other does not.

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Try toggling between show/hide all of the options at Settings/Home Screen:   Change them opposite of what they currently are set to, then go to Home - repeat that with all at "show", and then all at "hide".

That should make "Tokyo Olympics 2020" appear in the place of "My Feed" and Settings/Home Screen/2020 Tokyo Olympics appear as a setting.

StreamerUser
Roku Community Streaming Expert

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11 REPLIES 11\
StreamerUser
Community Streaming Expert

Re: One Roku device has Olympics link, the other does not.

Jump to solution

Try toggling between show/hide all of the options at Settings/Home Screen:   Change them opposite of what they currently are set to, then go to Home - repeat that with all at "show", and then all at "hide".

That should make "Tokyo Olympics 2020" appear in the place of "My Feed" and Settings/Home Screen/2020 Tokyo Olympics appear as a setting.

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

DimlyLit
Level 7

Re: One Roku device has Olympics link, the other does not.

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Weird, but it worked. As soon as I switched everything from SHOW to HIDE, it appeared! Thanks for the reply!

 

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StreamerUser
Community Streaming Expert

Re: One Roku device has Olympics link, the other does not.

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@DimlyLit wrote:

Weird, but it worked. As soon as I switched everything from SHOW to HIDE, it appeared! Thanks for the reply!

 


Its very poor programming by Roku - especially for a temporary UI change.

It also frustrates those who my want "My feed" and not "2020 Tokyo Olympics" (turning off the Olympics option doesnt enable My Feed  because it replaces it temporarily).

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Trekmiss
Level 7

Re: One Roku device has Olympics link, the other does not.

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This solution did not work for me. How do I get the Olympics link? I still see My Feed. 

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StreamerUser
Community Streaming Expert

Re: One Roku device has Olympics link, the other does not.

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@Trekmiss wrote:

This solution did not work for me. How do I get the Olympics link? I still see My Feed. 


Try:

1) Check for updates:  Settings/System/System updates/Check now

2) Restart your Roku:  Settings/System/System restart/Restart

StreamerUser
Roku Community Streaming Expert

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nealb2
Level 7

Re: One Roku device has Olympics link, the other does not.

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None of the suggestions to solve this issue work for me. It should be very clear how to make this work

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StreamerUser
Community Streaming Expert

Re: One Roku device has Olympics link, the other does not.

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You havent stated what your issue is.

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Trekmiss
Level 7

Re: One Roku device has Olympics link, the other does not.

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I did both of those before commenting. Still no Olympics link. 

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nealb2
Level 7

Re: One Roku device has Olympics link, the other does not.

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I have three Roku Ultra's. One has the Olympics in the hub while the other two do not. I want to have it fixed because it's called ULTRA!!!

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