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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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SarahLKiss
Level 7
‎05-11-2020 09:25 AM

Odd Roku Charge

On April 29th of this year I have a charge that looks unfamiliar to me. On my bank statement it says Roku, Wilmington Delaware and it's a charge for $5.99. Is this a charge I should know about?

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2 Replies
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renojim
Level 16
‎05-11-2020 11:54 AM

Re: Odd Roku Charge

Do you have any subscriptions listed at https://my.roku.com/account/subscriptions ?

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makaiguy
Level 16
‎05-12-2020 07:08 AM

Re: Odd Roku Charge

... or movie rentals listed at https://my.roku.com/account/purchases ?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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