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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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SarahLKiss
Level 7
‎05-11-2020 09:25 AM

Odd Roku Charge

On April 29th of this year I have a charge that looks unfamiliar to me. On my bank statement it says Roku, Wilmington Delaware and it's a charge for $5.99. Is this a charge I should know about?

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2 Replies
renojim
Level 21
‎05-11-2020 11:54 AM

Re: Odd Roku Charge

Do you have any subscriptions listed at https://my.roku.com/account/subscriptions ?

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makaiguy
Level 19
‎05-12-2020 07:08 AM

Re: Odd Roku Charge

... or movie rentals listed at https://my.roku.com/account/purchases ?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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