Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Error: Can't run channel. Prime, Sling & bunch of others

@rsingh7us 

Thanks for the post.

Can you please specify the issue you are experiencing? Are you seeing an error message on screen? Can you provide an image of what you seen when this issue occurs? 

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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scottb411
Level 7

Re: Error: Can't run channel. Prime, Sling & bunch of others

This is happening for me as well with TCL Roku TV Series 8. Prime and Apple TV+ apps say "Can't run channel". Roku Channel Store Service says "...currently unavailable. Please try again later". All screensavers and wallpapers are not accessible. Hallmark TV app opens but no content displays and the images are broken.

IMG_4077.jpgIMG_4078.jpg

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