Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Bozopolis7734
Binge Watcher

Re: YouTube not working on Roku devices. Getting Check Network error

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In the end I had to do a factory reset on my Roku Express. Nothing else would fix it so that YouTube would run. Mot thrilled about having to do it but at least it did seem to fix the problem. I would have been very disappointed if it hadn't worked. I have four Rokus three of which are Express models. The others worked after uninstalling YouTube, doing a restart and reinstalling. Why the one wouldn't I wish I knew. 

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lc28
Channel Surfer

Re: Error: Can't run channel. Prime, Sling & bunch of others

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@StreamerUser That worked for me, thank you! I already had the default theme but restored it and also changed to the digital clock. Now I can run everything again. Thanks so much. 

dap1
Reel Rookie

Re: Can't launch sling tv or YouTube tv and now I can't find the YouTube tv app

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Danny is wrong, wrong, wrong about the fix....can get more but at least Sling and Youtube do not work

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RokuDanny-R
Retired Moderator

Re: Can't launch sling tv or YouTube tv and now I can't find the YouTube tv app

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@dap1 

Thanks for the post.

When did you check for an update? What are you still seeing and on what channels?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: Error: Can't run channel. Prime, Sling & bunch of others

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Done that still not working!!!! 3 days without working!!!!

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jimwpatton2
Reel Rookie

Re: Error: Can't run channel. Prime, Sling & bunch of others

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Prime & AppleTV apps among other channels were getting "Can’t run channel" last night on my ROKU 3800X - Streaming Stick 6th generation  Today both work. I've not checked any other channels.  9/16/2021

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Re: Error: Can't run channel. Prime, Sling & bunch of others

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When’s it getting fixed???

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RokuDanny-R
Retired Moderator

Re: Error: Can't run channel. Prime, Sling & bunch of others

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@Andruw252002 

Thanks for the post.

When did you check for the update?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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JQ48
Reel Rookie

Re: Error: Can't run channel. Prime, Sling & bunch of others

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I've tried to Update using your instructions, and I get the message back that my software is up to date!  It's Version 10.0.0 Version 4209.

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RokuDanny-R
Retired Moderator

Re: Error: Can't run channel. Prime, Sling & bunch of others

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@JQ48 

Thanks for the post.

After checking for an update, what exactly is the issue you are still seeing? Can you provide a screenshot? What Roku model device are you using?

With more detailed information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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