Channels & viewing

[aaronsdad52]

When my Roku says can't run channel I follow steps to restart the Roku box and it will allow me to watch the channels that are on my Roku app but I have to do this every day!

[EFS]

what i did, since none of the "apps" i have on my 3900 were loading is this:

Factory reset: Settings/System/Advanced system settings/Factory reset <--- last resort

It cleared whatever the issue that is going on with the 3900 model.

Yes, I had to go thru the process of activating service on Netflix, Vudu, and Prime as if it were the first time. But I had that information at hand and it only took about 15 minutes to sign back into those platforms.

[dragonfoureyes]

Just to let everyone know, changing my theme to the Roku default theme fixed it for me.  This really seems like a problem that Roku could have anticipated.

[Angelgyrl416]

UPDATE! I HAD TO FACTORY RESET THE ROKU N ITS WORKING AGAIN. 

[msm96wolf1]

I can't even find YouTube TV in the search for apps. I preferred Roku but I am seriously considering on returning the two new Rokus I bought Sunday and replace them with prime if this is not resolved soon.  If ROKU is going to drop YouTube TV just let me know. Don't pull **bleep** like this!

[EFS]

I performed a factory reset and that appears to have cleared whatever issue that was causing my frustration. Yes, I had to reactivate the services I use, but I had that info, in hand, and it took about 15 minutes to get everything back to my "normal" viewing patterns.

[dragonfoureyes]

YouTube tv and Roku are having a fight.  You can't download the app right now, but you can stream YouTube tv through your YouTube app.  You can Google the instructions.

[Pate2021]

Changing from the Aquatic screensaver fixed the problem.

[jessicaclancy]

This has been going on for 2 days for some customers. Just hit us today. I guess Roku just doesn't care how many customers are SOL because of this. 

[RainDelay]

Can you specify the Aquatic screensaver to which you're referring, @Pate2021? Is it the "Aquarium" that you have to pay for?  I think that might be my problem.  

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@Pate2021 wrote:

Changing from the Aquatic screensaver fixed the problem.

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