Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KerrAlba
Level 7

Now TV Login Issues

Already have a Now TV account but my second Roku Stick+ won't let me login to the app without signing up for the Roku membership offers. No login issues with my first Roku Stick+. I don't want to pay for two memberships. Any advice?

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makaiguy
Community Streaming Expert

Re: Now TV Login Issues


@KerrAlba wrote:

Already have a Now TV account but my second Roku Stick+ won't let me login to the app without signing up for the Roku membership offers. No login issues with my first Roku Stick+. I don't want to pay for two memberships. Any advice?


Is your Now TV account directly with Now TV, or did you subscribe through Roku?

If through Roku, see if you can access it within The Roku Channel.

If directly with Now TV, you should be able to access it through the Now TV channel app.  I don't have this one so I can't give definitive directions.  Look for a link, generally across the top or down the left side for Settings/Account/Sign-in or something similar to see if you can find how to sign in.  I've seen some apps where the way you get to the sign in is to first click on something to view, and then a register or signin choice is presented.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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