Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Community Manager
Community Manager

Re: Not working with Hulu or Disney+

@JenF  Thanks for the note. Do other streaming channels on your Roku device produce this error message, such as Netflix, YouTube, The Roku Channel, etc.?

Have you contacted Disney+ support to report the issue and request additional assistance for the issue you're running into within their channel? We'd recommend starting there. You can reach Disney+ support here: https://help.disneyplus.com/csp?id=csp_index

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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