Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Fuzzcan
Level 7

Not updating

I’m trying to set up a Roku SE and I can’t get it to update. It says it will update then goes right back to choose your network. 

0 Kudos
1 Reply
makaiguy
Community Streaming Expert

Re: Not updating

There have been many reports of other units going through the same thing on initial setup and never completing.

A solution that has been reported to work is:

Setting up initially on a different network such as a wifi hotspot on a mobile phone, or at a neighbor's. If/when it completes the update successfully then they could switch it back to using their home wifi network.

This has not been universally successful, but many people have reported it worked for them.
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
0 Kudos