Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sarahruiz
Level 7

Not remembering where I am

I'm having trouble with Hulu not remembering where I am. I watch part of an episode, or a whole episode, and it keeps returning to an earlier episode and doesn't remember where I was in the partial episode I was in. It does this no matter what I do. I have restarted my Roku, and no go. It does it on my phone too. I would love to know if there's something I can do to make this stop.

 

Thank you!

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2 Replies
jeffrok
Level 11

Re: Not remembering where I am

Your best bet is to report this to Hulu. All that sort of stuff is controlled by their servers.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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jeffrok
Level 11

Re: Not remembering where I am

Also,

Could it be you're sharing the account with a person or persons that are watching the same content as you, causing the show progresses to get messed up?

If not, contact Hulu.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
0 Kudos