Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Not Able to add “HBO Go” in Roku

I’m based in Singapore where HBO Go and Hotstar are the channels which run locally and while I’m using the Roku stick…I’m not able to add the channel as it is not there on the platform. Any suggestions on how HBO GO and Hotstar can be added.

P.S: The Hotstar app shown in the platform is for India market and not for the Singapore market.

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Roku Employee
Roku Employee

Re: Not Able to add “HBO Go” in Roku

Hello @SAJ_Who_Else

Thanks for posting here in the Community!

Please be advised that you can activate any Roku Player or TV to any Roku account, however, channel availability/access will vary from region to region. Channels that are currently available in any given region are certified for the Roku devices sold in that region.

For more information, you'd want to contact any specific channel/service provider to inquire further about which Roku devices they support their channel (app) on in your current region.

We appreciate your understanding.

All the best,

Kariza D.
Roku Forum Moderator
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