Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Rookster
Level 7

Noggin not updating content

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my son watches blues clues and you and other shows on nick Jr. This is on a premium channel that is charged every month. Why isn't the content being updated to that channel and for those shows? Why charge for a channel that doesn't change their content?

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atc98092
Community Streaming Expert

Re: Noggin not updating content

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You have to ask the channel provider about that. Roku is the platform, they don't create the channels that provide content, other than The Roku Channel and Roku Media Player. 

According to the Roku channel store, that channel is provided by Nickelodeon. That is who you need to contact. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.

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atc98092
Community Streaming Expert

Re: Noggin not updating content

Jump to solution

You have to ask the channel provider about that. Roku is the platform, they don't create the channels that provide content, other than The Roku Channel and Roku Media Player. 

According to the Roku channel store, that channel is provided by Nickelodeon. That is who you need to contact. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos