Channel Issues & Questions

[Breannathomas19]

the last 3 days the noggin channel on the roku will not work this is the 3rd day in a row and I dont have the option to delete it and re-download it also yalls customer service isn't open to call them and fix it that is the only channel that isn't working 

[RokuDanny-R]

@Breannathomas19 

Thanks for the post.

I'd recommend reaching out to Noggin directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Noggin channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://www.noggin.com/help/

Thanks,
Danny