Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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boogernose
Roku Guru

Re: No sound on YouTube app or any new app I add

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I've had this happen.

Try Settings/System/ system restart

---A problem clearly stated is a problem half solved---.
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Shancia
Newbie

Re: No sound on YouTube app

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WOW thanks for your help!😊

Alisnell
Newbie

Re: No sound on YouTube app

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Go to the Roku setting and press reset.  That’s the only thing that worked for us.

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Notbrend0n
Newbie

Re: No sound on YouTube app

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What I did is just restarted the Roku and it worked but I had my volume setting at leveling so imma enjoy some VanossGaming 🥱

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Cpuetzer
Newbie

Re: No sound on YouTube app

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Go to the main roku settings and scroll to the audio settings. I changed my audio mode to stereo. I also changed my HDMI to only accept PCM-Stereo instead of auto detect. This fixed my problem and I tried everything else before stumbling on this setting. 

Re: No sound on YouTube app

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Roku settings, system restart and that solved my issue with youtube app

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Steve17
Newbie

Re: No sound on YouTube app

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Just solved mine on a LG TV by pressing the AD button on the remote audio description on. Worked everytime now

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Ruby_PA
Channel Surfer

Re: No sound on YouTube app

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Your suggestions were the only thing that worked for me. When I hit the star button on roku remote during video play, it only turns the audio guide on, no menu appears. System restart, deleting and readding the app did nothing. I do not have audio leveling on any menu. But I did what you suggested with Roku audio settings and it works now!!! Thank you!!!

Ruby_PA
Channel Surfer

Re: No sound on YouTube app

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Doesn't show who I was replying to for some odd reason but it was

's post that helped me.

Re: No sound on YouTube app

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I tried all of the suggestions...and still nothing.  I've checked roku, reboot roku several times...I've not had sound on Youtube (all other apps work) for more than 6 months.  I've had to cancel my youtube account from paying to free and uninstalled youtube.  Seems youtube doesn't care....I've contacted them as well.  I wonder how many customers they are losing as a result of this glitch?  

 

Any suggestions other than the ones in this thread, which for me did not work, would be appreciated....thankyou.

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