Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm having same problem. Started 1/9/2020. Issue is with Youtube app only. TCL Roku tv. No sound bar. Model #40S305. SW Ver. 9.2.0 Build 4502-48. My workaround is to select " * " button on remote, once I've paused a stream, then hit the same " * " button a second time, then unpause the stream. Sometimes I get a fast stuttering audio sound but it goes away. Hpoe they fix this soon. It's very annoying.
During playback of a video, press the star (*) button on the remote and scroll to “Volume mode” then change to setting to anything other than the current setting. Mine was off, I choose to change it and put it back to off. The sound was back permanently. Give it a try. Worked for me and others. Good luck.
I have the TCL Roku Tv I also have the RCA Roku Tv YouTube has no sound on the TCL Roku but on my RCA Roku YouTube is working just fine. This problem with no sound started yesterday. anyone have any idea what's going on or how to fix it?