Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I attempted to play some USB videos on my daughter's Roku Ultra model 4660X2. Unfortunately, quite a few of them didn't play with sound, and showed NONE for video format (using Roku's media player). These files play perfectly on various computers and on Android boxes running Kodi. In fact, when the drive was connected directly to her TV, the problem files played w/o error. Other than transcoding any files I take to her home, is there a Roku workaround?